Responsive Image

QUALITY SURVELLANCE LABORATORY

The laboratory is the testing arm of the NMRC for medicines and related substances. Its main objective is to ensure the quality of medicines used in Namibia. The laboratory performs physical & physiochemical methods, chemical methods and pharmaceutical technical procedures of finished pharmaceutical products to determine the quality of medicines.

 


The functions of the QSL are to:

  • Analyse medicines for Central Medical Stores to ascertain the level of quality and efficacy of medicines for batch release
  • Analyse samples for registration.
  • Analyse samples for inspection.
  • Carry out post-marketing surveillance activities and adhoc testing.
  • Carry out proficiency testing with WHO and other regional bodies.
  • Conduct training programs involving students/analysts from local institutions.                                                                                 READ MORE.......
Responsive Image
Responsive Image
Responsive Image
Responsive Image

 

QSL

  • 10 Voigts Street, Southern Industrial Area, Windhoek​​​​​​​
  • 061-233151/105
  • +264 811465395
  •    

FREQUENTLY ASKED QUESTIONS (FAQs)

Frequently asked questions (FAQs) along with their answers, relating to Quality Survellance Laboratory:

1. Can individuals/private pharmaceutical companies request medicine testing?

  • Currently, our services are primarily focused on public health facilities and regulatory oversight. However, individuals may contact us for guidance on issues related to medicine quality testing, and we will refer them to appropriate resources.

2. What should I do if I suspect that medicine is counterfeit or substandard?

  • If you suspect that a medicine is counterfeit or substandard, please report it to the Namibia Medicines Regulatory Council. Our laboratory can conduct testing to verify the quality of the medicine in question.

3. What are the fees for sample testing?

QSL does not currently charge for testing, however, all out of stock consumables associated with the requested tests may be requested from the customer.

4. What types of tests are conducted on medicines?

  • Chemical analysis to determine the active pharmaceutical ingredients (APIs)
  • Physical tests such as tablet friability, weight variation, and hardness

5. What happens if a medicine fails the quality tests?

  • If a medicine fails to meet quality standards, it is flagged as non-compliant. The regulatory authority may take steps such as issuing recalls, preventing further distribution, or investigating the source of the product to prevent potential public health risks.

6.How can I contact the laboratory for more information or to submit samples?

  • You can contact us via email, phone, or visit our office. Full contact details are available on our official website and at the Ministry of Health offices

7. Is your laboratory recognized internationally?

  • Our laboratory is accredited to the standard ISO/IEC:17025 of 2017 and is undergoing the process of WHO prequalification, which will further enhance our recognition globally and allow us to support international health initiatives.

​​​​​​​